FAQs
Book and manage your trip
American Airlines Vacations™ offers AAdvantage® members private, unpublished rates to destinations around the world. Get our best rates and savings on flights, hotels, cars and more when you book your vacation together. Customize your dream vacation package and add rental cars, transfers, sightseeing and activities. You can also pay for any vacation package using a combination of AAdvantage® miles and cash.
Plus, as a member of the AAdvantage® program, you'll earn miles and Loyalty Points when you book with American Airlines Vacations™.
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If your plans change or you no longer want to travel, call American Airlines Vacations™ Reservations. There may be a fee to cancel your package.
Contact usEmail us for questions or help with a past trip.
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Vacation packages booked through American Airlines Vacations™ (aavacations.com) are only available to AAdvantage® members in the U.S.
To book vacation packages, the lead traveler must be an AAdvantage® member.
Join the AAdvantage® program
If your vacation package includes a flight or you need to update an existing trip, you'll need to call us to add an infant. For packages that don't have a flight, you can add an infant when you book your trip on aavacations.com.
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Call American Airlines Vacations™ Reservations for help booking a trip to more than one destination. Vacation packages with more than one destination can't be booked online.
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Call us if you need help while traveling.
Contact us
Preferred hotels are resorts that show their complete room availability on aavacations.com. We have strong relationships with each resort, and we can contact them for you about any problems during your stay.
Earn miles and Loyalty Points
To earn miles on a vacation package, add AAdvantage® numbers of all passengers to the booking. Every passenger included on flights and hotels will earn miles and Loyalty Points.
For every dollar spent on the total package value (excluding taxes, fees, and mileage redemption):
- AAdvantage® members earn 1 mile and 1 Loyalty Point
- AAdvantage® status members earn 5 miles and 5 Loyalty Points
The number of miles you earn will be based on the lead traveler's status, multiplied by the total package value (excluding taxes, fees, and mileage redemption), and divided by the number of passengers on the booking. Each traveler with their AAdvantage® number included in the booking will earn their portion of the AAdvantage® miles.
Keep in mind:
- Passengers who are only included in activities do not earn miles or Loyalty Points
- Certain airfares are not eligible to earn miles
- We reserve the right to change our mileage accrual plan at any time
Miles will be posted to your account within 2 weeks after travel is complete, with the transaction date reflecting your departure or check-in date.
Soon after traveling, your account may show that you earned 0 miles for your flight. Keep in mind this is not the final amount you'll earn from your vacation package.
No, you can't earn miles on a vacation package booked using miles. If you pay using a combination of miles and cash, you'll earn miles on the cash portion of your booking.
AAdvantage® numbers must be added at the time of booking.
No, only the lead traveler must be an AAdvantage® member. However, to avoid missing out on miles, we suggest including each traveler's AAdvantage® number.
Payment
Credit cards with billing addresses within the U.S., Canada, Puerto Rico or the U.S. Virgin Islands are accepted forms of payment. We accept:
- American Express®
- Discover®
- MasterCard®
- VISA®
You can also use miles or a combination of miles and your card to pay for your vacation package.
On the checkout page, use the slider to select the number of miles you want to redeem. You must use at least 1,000 miles.
No, you can only redeem miles from one AAdvantage® account.
You can use a Travel Vouchers to pay for your American Airlines flight. Travel Vouchers can't be used for hotels, rental cars, transfers, activities or insurance.
To use your Travel Voucher, call American Airlines Vacations™ Reservations.
Flex Pay is our service provider for monthly payment options. You can book travel now and pay for your vacation package in monthly installments through an Flex Pay loan.
To pay using Flex Pay, choose 'flexpay' at checkout.
Learn more about Flex Pay
We'll issue the refund to your original payment method, which is Flex Pay. Flex Pay will then apply the refund amount to your loan balance.
Flex Pay payments and refunds
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