Call us
800-321-2121 (U.S. and Canada - toll-free)
817-786-4304 (Outside U.S. and Canada - charges apply)
Daily: 7 a.m. - 10:30 p.m.
Call us
800-321-2121 (U.S. and Canada - toll-free)
817-786-4304 (Outside U.S. and Canada - charges apply)
Daily: 7 a.m. - 10:30 p.m.
Request a receipt for packages via email
aav.customer.relations@aa.com
Request a receipt for fees and ancillaries, such as seats.
Receipts are available starting 24 hours after your purchase or change for up to 18 months.
Receipts for fees and ancillaries
Request a receipt for inflight purchases. Transactions are available starting 72 hours after your flight for up to 6 months.
Receipts for inflight purchases
Please contact us via email
aav.customer.relations@aa.com
Mail to:
American Airlines
Attention: Passenger Refunds
4000 E. Sky Harbor Blvd.
Phoenix, AZ 85034
Fax:
800-892-3447 (U.S.)
480-693-2759 (International)
Be sure to include:
